Billy Haze's Page

Wine Affilliation: Consumer or Trade

Consumer

About Me:

BILLY A. HAZE
9352 Ivydale Circle
Elk Grove, California 95758
Home: (916) 691-9445 * Cellular: (916) 690-7082
mrbillymazehaze@aol.com


Business Manager / Entrepreneur / Sales Leader / MLB Consultant
Team Builder, Special Events, Promotions

CAREER HIGHLIGHTS:

• Ten+ years of experience as a Business Owner, Manager, Entrepreneur, Supervisor, Professional Umpire, and Major League Baseball Umpire Observer/Supervisor for early start-up, existing, and Fortune 500 corporations.

• Respected and resourceful manager trusted to implement business, marketing, and promotional strategies to achieve sales, profitability, and customer satisfaction.

• Accomplished sales specialist skilled in designing innovative action plans to cultivate new business, launch new products/services, and grow year-over-year sales.

• Highly disciplined leader with excellent judgment and strong decision-making skills.

• Talented entrepreneur responsible for managing a customer-driven business from infancy to profitability.

• Customer specialist experienced in building customer trust, educating clients, delivering outstanding service, and promoting value to each customer.

• Enthusiastic team builder with an outstanding record of managing employees and maintaining an environment that encourage high employee performance.

• Strong relationship builder with a demonstrated ability to gain trust and respect with executives, department managers, internal staff, and customers.

• Managing budgets, controlling operating expenses, and maximizing profitability.

• Proficient using MS Word, Excel, PowerPoint, and proprietary business applications.


PROFESSIONAL EXPERIENCE:

PAOLOS RAVIOLI DELI & CAFE - Santa Rosa, California
(2007- Present)

OWNER / MANAGER
• Acquired ownership of an under-performing customer-driven business located in Santa Rosa’s prestigious Redwood Credit Union Corporate Office building and applied an entrepreneurial spirit to rapidly build customer traffic and grow year-over-year sales. Simultaneously entrusted to help manage a second Deli & Café location
• Set the benchmark as a working manager, formulated a business structure to drive sales, and provided decision-making on all business operations, sales, marketing, personnel, special events, banquets, cost control, budgeting, purchasing, quality, and customer service using creativity, innovation, and best management practices.
• Developed and executed marketing strategies to develop high profit business and promote Paolos Ravioli Deli & Café as the choice for breakfast, lunch, and special event meals for local businesses and more than 300 workers located within the Redwood Credit Union Corporate Office building.
• Pioneered short and long-term solutions designed to develop new revenue opportunities and quickly earned a reputation for influencing positive organizational changes to cultivate new customer traffic and grow sales, revenue, and profits.
• Successfully expanded the company’s catering, banquet, and special event meal services for business meetings, conferences, and events held by local businesses, organizations, and community groups in the office building’s conference hall.
• Established a fun work environment to attract talented employees and used proactive leadership techniques to recruit, mentor, and supervise five employees.


PROFESSIONAL EXPERIENCE:

UNITED PARCEL SERVICE - Oakland, California
(1996- 2007)

PACKAGE DISPATCH SUPERVISOR (2006- 2007)
• Planned, coordinated, and oversaw daily logistical planning for nearly 12,000 package deliveries throughout a large Oakland District. Implemented productivity, staffing, and cost control programs in all areas of package distribution and conducted strategic planning to meet district growth and improve package distribution, efficiency, and productivity objectives.
• Analyzed complex package delivery data and used creative thinking, innovation, and ability to think “outside-the-box” to initiate plans to efficiently load 45 separate UPS delivery cars.

ON-ROAD PACKAGE SUPERVISOR (2004- 2006)
• Supervised and led a team of 20 drivers to achieve productivity, sales, and customer service goals. Worked with drivers and district staff to enhance productivity, reduce costs, control labor, and expand UPS’ market share of the highly competitive package delivery service.
• Routinely rated #1 in new sales lead volume using creative sales skills.

PACKAGE DELIVERY DRIVER (2003 - 2004)
• Worked six months as a full-time Driver and three years (1996-1999) as a Seasonal Driver.

LOWES HOME IMPROVEMENT - Orlando, Florida
(2002 - 2003)

DEPARTMENT MANAGER / SALES SPECIALIST (2002- 2003)
• Managed the Home Appliance Department and directed three Sales Specialists responsible for producing monthly sales of up to $500,000. Initially worked as a Sales Specialist.
• Awarded Department Manager of the Month and Sales Specialist of the Month honors.
• Developed a program to expand sales with construction contractors throughout the Orlando area and produced $100,000 in new contractor business in less than six months.

HOME DEPOT - Orlando, Florida
(2001 - 2002)

SALES ASSOCIATE (2001- 2002)
• Exceeded individual and company sales goals marketing a full-range of kitchen, bathroom, and large-dollar value home appliances. Generated monthly sales of as much as $120,000.


SPORTS EXPERIENCE:

UMPIRE OBSERVER / SUPERVISOR (2008 - Present)
• One of only four individuals in the nation hired by Major League Baseball to observe Triple-A umpires, prepare detailed performance analysis, and make recommendations on potential candidates for promotion to the major league level. Simultaneously serve as one of only eight Supervisors trusted to supervise umpire crews.
• Work part-time, attend as many as 40 games at Triple-A parks in Sacramento and Fresno, monitor the performance of three and four member umpire crews, and provide after-game evaluations, feedback, and performance analysis of each umpire crew.

PROFESSIONAL UMPIRE (1993 - Present)
Traveled nationwide as a seasonal professional umpire for Major League Baseball, Minor League Baseball, (Rookie to AAA), and NCAA Division I-A college baseball.


EDUCATION AND TRAINING:

BACHELOR’S DEGREE PROGRAM - COMMUNICATIONS MAJOR
California Lutheran University - Thousand Oaks, California (completed one year toward degree)

ASSOCIATE’S DEGREE PROGRAM - GENERAL EDUCATION MAJOR
Fresno City College - Fresno, California (completed more than one year toward AA degree)

Special Training / Continuing Education: (partial listing)
• Completed company sponsored and on-the-job management, business operations, sales, business development, personnel supervision, diversity, and customer service training including New Supervisor’s Leadership School and Package Operations System Training.

Favorite Wine Website:

http://winejobs.com

Name your favorite wine or wine type:

7 Deadly Zins & Conundrum

Most memorable experience around wine?

My wedding